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Tips for a Successful Car Dealership Marketing Campaign

One of the leading challenges for car dealerships today is the ability to bring new people through the door. Although the majority of car sales occur in-store, search and social media are often one of the first places that people will turn to when buying a car.

Car dealerships should think of digital marketing strategies they can implement to meet these potential customers where they are, rather than waiting for people to come to them. You can also hire a car dealership agency via k2l.co.uk/automotive-marketing-agency/.

Here are some tips for building a successful car dealership campaign:

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Understand Your Target Audience

One of the most important things for car dealerships to consider is the differences between their various target audiences. The interests, needs, concerns, and even questions of a prospective luxury car buyer and one looking for a more affordable option are going to vary greatly. Dealerships must take this into account when building out their marketing plans, as factors like messaging, timing, and media channel will need to be optimized for each segment.

Media Spend Should Flexibly Adapt to Industry Trends

When planning your media spend, you should consider how various internal and external factors such as seasonality or the release of a new car model will impact overall ROI. In order to effectively plan for changes ahead, it’s very important to have an understanding of the common trends happening in the automotive industry.

Watch Your Online Reviews

You need to look at your one-star and two-star reviews. They might be painful to read – but as a consumer-facing business, it is absolutely in your best interest to accept all criticism with grace. Failing to respond to negative reviews makes customers perceive a dealership as untrustworthy, which is never a desirable trait.